Privacy policy
The Dyslexia Club regards personal information as very important and fully adheres to the principles of Data Protection. When you come for an assessment all personal data (including name, date of birth, address) will be collected. This will be retained and stored securely in line with the Data Protection Act 2018 (GDPR) and not shared. We are totally committed to protecting your information and using it responsibly.
Following the assessment and the compilation of the final assessment report all client questionnaires, all raw data test sheets and all other personal data will be permanently deleted/destroyed. Your final assessment report will be held for 7 years. During this time you will be able to ask for an electronic copy of the report. After this time I will not be able to supply you with a copy of your report.
Terms and Conditions
These terms and conditions apply to assessments booked by a private individual or their parents/ guardians.
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Who will carry out your assessment?
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Your assessment will be carried out by myself. I am a qualified specialist Teacher/Assessor listed on the Specific Learning Difficulties Assessment Standards Committee (SASC) www.sasc.org.uk. I hold a current Assessment Practising Certificate that certifies that the assessment will be conducted, and the report written in accordance with the SpLD Working Group 2005/DfES Guidelines for assessment of SpLDs.
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Before the assessment
Diagnostic assessments can be booked by phone or email. I will confirm the appointment by email. Both email and phone contact details must be provided to the assessor.
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Prior to the assessment, the assessor will request background information from you. A report cannot be completed unless this information is provided.
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It is essential that the person having the assessment has had an eyesight check within 12 months. Glasses must be brought to the assessment if required.
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The client may ask to rearrange the assessment, e.g. due to ill health, up to 24 hours before the appointment at the earliest possible convenience to both parties.
During the assessment
The assessor will act with professionalism during the assessment with due care to the comfort and needs of the person being assessed.
The person being assessed is required to behave in a manner conducive to determining an accurate diagnosis. Where co-occurring needs mean that extra accommodations may be needed, this should be discussed with the assessor prior to assessment.
Where an individual under the age of 18 is left with an assessor, the parent/carer will have provided a contact phone number and will be freely available during this time.
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Payment terms
Payment of a non-refundable £100 deposit is due at the time of booking with the balance due on the day before the assessment. The assessor reserves the right to cancel a booking if payment of the deposit has not been made. The assessor will be unable to complete a report where full payment has not been received.
Payment is by bank transfer (BACS). Funds must be cleared before a report is released.
If you miss your appointment, your payment (the deposit and any other amount up to full payment) will be forfeited, and you will need to schedule a new one. Standard Terms & Conditions will apply to the new booking.
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After the assessment
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The report will be completed up to 2 weeks following the assessment and will be supplied by email as a password protected PDF. This will be written to the required standard and adhere to the guidelines outlined by The SpLD Assessment Standards Committee (SASC).
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If the person being assessed shows signs of a visual difficulty during the assessment, the assessor reserves the right to withhold an assessment report until the extent/impact of any visual difficulties has been determined.
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Minor amendments to the background information may be requested up to 30 days after a report has been received.
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Once a report has been finalised and a follow up discussion of the results has taken place (no later than 30 days after the report has been submitted), the assessment process will be concluded.